FAQ

Q: How long will the delivery take?

We try to process and ship orders as quick as possible. For deliveries within Dar es Salaam, it may take 1-2 business days. For deliveries beyond Dar es Salaam, your order will arrive in 2-4 business days.

 

Q: How do I make the payment?

For deliveries within Dar es Salaam, you can make the payment on delivery with Cash, mobile payments or Bank Transfer.

For deliveries out of Dar, Orders will be dispatched after Payment is received.

 

Q: Where do we ship and how much do you charge?

Order with in 15KM of City Centre are delivered for free. Outside Dar are sent by Transport, and you pay small transport charges https://www.nidadanish.com/Delivery-Information

 

Q: I am not sure of what I'm looking for 

You can contact our sales reps that can direct you towards products that best meet your needs via WhatsApp chat or a phone call. Support is available from 9am-5 pm

 

 Q: How do I make my Order 

Please check your video tutorial https://www.youtube.com/watch?v=mMl2YrUPP4Q

 

Q: I'm afraid I might buy counterfeit goods

 We assure you all our products are 100% genuine. If it is counterfeit you get your money back

 

Q: What about returns?

Please check your goods condition while receiving your order. If any damage return to our driver,

For goods delivered beyond Dar. It will be the customer’s responsibility to inspect the goods and hold the transporter liable for any damages

 

 

Q: Can I get Discount?

Fixed Price Why? Because we do not believe in charging more

We are Direct Distributors of All Brands